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Protection Plus Benefits

Frequently Asked Questions

Protection Plus Benefits

Frequently Asked Questions

You can get a quote in seconds by clicking ‘Get a quote’ on this page. The price is impacted by several factors, including the amount of coverage you select and your sex at birth, age, and use of tobacco products.

The risk of dying and/or being diagnosed with a critical illness increases with age. To manage this risk, your premiums change when you enter a new age band. After age 25, age bands are in 5-year increments (i.e. 25-29, 30-34, 35-39 and so on). We’ll always advise you prior to making a change to your premium.

When thinking about how much coverage you need, you should consider your income, financial obligations, dependents, and health care needs.

Your Protection Plus Benefits coverage will continue even if you leave your employment unless you cancel it. Premiums will continue to be deducted via pre-authorized debit or credit card and you will remain eligible, assuming that all other terms of the coverage are met.

To apply for coverage, you need to be actively at work. When you return to work, you may be eligible to apply for coverage up to the Guaranteed Coverage Amounts with no medical questions asked if you experience a qualifying life event. Without experiencing a qualifying life event, you can apply for coverage by answering medical questions.

If you apply during a time-limited ‘open enrolment’ period or are a new employee and apply within 31 days from the date you become eligible for benefits, you do not need to provide medical information to secure up to certain amounts in coverage. This amount of coverage is ‘guaranteed’.

If you were eligible during the time-limited period but decide to wait until after this period had passed to apply or were on leave during the time-limited period, then you will need to answer medical questions as part of your online application to secure any amount of coverage, unless you experience a qualifying life event.

The medical questions will simply appear as part of your application. Your application is still completed online and if more details are required based on your answers, Blue Cross Life will reach out to you to obtain this information.

If you buy coverage for an amount that DOES NOT require answering any medical questions (i.e. amounts up to and including the Non-Evidence Limit), your coverage is effective on the first day of the month following receipt of your electronically signed application form by Blue Cross Life.

For example, if the Non-Evidence Limit is $100,000 and you submit your signed application for $100,000 of coverage on January 1, or any date in January thereafter, your coverage will be effective on February 1 (the first of the month following receipt of your signed application).

If you apply for an amount that DOES require answering medical questions (i.e. amounts over the Non-Evidence Limit), your effective date is split in two. Your coverage for amounts up to the Non-Evidence Limit is effective on the first day of the month following receipt of your electronically signed application form by Blue Cross Life. The effective date for coverage for amounts higher than the Non-Evidence Limit will be communicated to you once your application has been processed and approved.

For example, if your Non-Evidence Limit is $100,000 and you submit your signed application for $150,000 of coverage on January 1, or any date in January thereafter, $100,000 of your coverage will be effective on February 1 (the first of the month following receipt of your signed application), and the remaining $50,000 is effective on the date this additional amount is approved by Blue Cross Life.

Most commonly, coverage for you, your spouse and/or your dependent children will end the earlier of when:

  • You terminate your coverage
  • Your premiums are not paid within 31 days of their due date
  • You or your spouse or your dependent child(ren) are no longer a full-time resident of Canada
  • Your spouse or your dependent child(ren) no longer meet the eligibility requirements
  • You or your spouse turn age 70, or your dependent child(ren) turn age 21 (age 26 if a full-time student)
  • The maximum amount payable under this policy has been paid
  • You or your spouse or your dependent child(ren) commit fraud against Blue Cross Life
  • You or your spouse or your dependent child(ren) die

Full details on when coverage ends are provided in the policy.

The Basics

Protection Plus Benefits is supplemental insurance you can buy at a preferred rate as a member of a Blue Cross Life group. You can choose Critical Illness, Life Insurance or both. Accidental Death & Dismemberment is available as an add-on when you buy Life Insurance. Online Doctors is available as an add-on when you buy Critical Illness or Life Insurance. All benefits pay out a lump sum for you to spend as you wish.

Please note that not all products are offered to all groups.

As a member of a preferred group plan, you qualify for rates that are typically lower than you might find on your own. The application process is simple: you can do everything online and, if you’re within the open enrolment period, you don’t need to answer medical questions for certain coverage amounts.

If you’re not adequately insured, the financial impact of an unexpected accident or illness can be devastating. In time of need, the Critical Illness benefit will put a tax-free, lump sum cash payment in your pocket to help pay unexpected costs or protect your hard-earned savings during your recovery. You can use the money however you want.

Our Critical Illness covers 36 conditions – more than most products on the market.

You can find full product details here:

You can apply for Protection Plus Benefits coverage for yourself and/or your spouse. Your child or children can only be covered if you or your spouse are also covered. One rate covers all children—independent of the size of your family—and we won’t ask medical questions about your children.

Please note that if both you and your spouse are employed by the same organization, you may not be covered more than once under the plan. That means if you’re covered as an employee, you can’t also be covered as a spouse.

What does that mean?

Your group has a special introductory period known as “open enrolment”, during which time we waive medical questions for coverage under a certain amount (known as the “Non-Evidence Limit”). Open enrolment periods are usually 31 days, but it may be different for your group; your group administrators will let you know the dates of your open enrolment period.

Qualifying for coverage without having to answer medical questions can be a real benefit—and lets you apply in minutes—but open enrolment only lasts for a limited time, so take advantage while you can.

If you want even more financial protection, you can apply for coverage amounts above the Non-Evidence Limit; you'll just need to answer medical questions during the application process.

The Non-Evidence Limit is the amount of coverage you can purchase without answering any medical questions. When you use the quote tool, you’ll be told what that amount is for your group. The Non-Evidence Limit is only in effect during the open enrolment period.

There are certain circumstances that enable you to change your coverage (for example, to increase your coverage amounts, or to add a spouse or dependent) as if you were in an open enrolment period. In other words, you can apply for amounts up to the Non-Evidence Limit without answering medical questions.

These “Life Events” are:

  • marriage or common law union;
  • birth or adoption of a child;
  • divorce or legal separation;
  • death of a dependent.

You must apply within 31 days of the Life Event occurring. If you apply after 31 days, you’ll need to answer medical questions.

Your beneficiary is the person (or persons) who will receive the proceeds of your life insurance. You can add one or more beneficiaries to your Life coverage. If you’ve chosen spousal or child life insurance, you’re designated as the beneficiary.

If you don’t assign a beneficiary, your life insurance proceeds will be paid to your estate.

*Please note: in Quebec, if you designate your spouse as a beneficiary, they’re considered an irrevocable beneficiary (unless you’ve specifically requested that they be considered revocable). Making changes to an irrevocable beneficiary designation (either to remove their name as beneficiary or to change the allocation percentage) requires the written consent of the named irrevocable beneficiary.

Your contingent is the person (or persons) who will receive your life insurance benefits in the event your designated beneficiary is deceased. If you don’t assign a contingent, benefits will be paid to your estate.

If you choose a beneficiary or contingent who is a minor, you must designate a trustee. If the proceeds of your Life insurance are paid while your beneficiary/contingent is a minor, this trustee will retain legal control of these proceeds until your beneficiary/contingent reaches the age of majority.

Your trustee must be the age of majority. Your primary beneficiary can't be named as the trustee for a contingent.

*Please note: If your named beneficiary is a resident of Quebec and a minor at the time of your death, Blue Cross Life will pay the proceeds to the named child’s parent(s) (or other legal guardian, if applicable), and not to anyone else who you might name as the administrator/trustee of the proceeds. If you wish to have another person administering the child's proceeds, you should have the proper provisions in your will. You may also want to consult with a legal counsel to determine whether there is some estate planning steps you can take to support your wishes.

Applying for Protection Plus Benefits

After you’ve calculated your rate (make sure you have your group code to access the quote tool), click the ‘Start application’ button at the bottom of the screen. After the first step of the application (we’ll ask your name, email address and birth date), you’ll be emailed a unique link to your application so you can continue the process at a later time or from a different device. You can complete the entire process online—even signing your application!

No; you can complete the application in stages, if that works best for you. After the first step of the application (we’ll ask your name, email address and birth date), you’ll be emailed a unique link to your application so you can continue the process at a later time or from a different device—you can start your application on your work computer and continue it at home on your tablet.

It depends! During the initial enrolment period for your group, there’s a certain amount of coverage you can purchase without completing a medical questionnaire; that amount is known as the Non-Evidence Limit. You don’t need to answer any medical questions if you apply for this amount or less during the initial enrolment period. If you want even greater financial protection, you can apply for coverage amounts above the Non-Evidence Limit, but you’ll need to complete a medical questionnaire as part of your application.

If you apply outside of the open enrolment period, or 31 days after a life event, you’ll need to answer medical questions for any amount of coverage.

In the quote calculator, drag the slider to adjust the amount of coverage you want. Your maximum coverage amounts will be visible at the end of the slider. Coverage amounts for adults increase in units of $10,000. For children, the amounts increase by $5,000 at a time.

The amount of coverage you can purchase during the open enrolment period without answering any medical questions (the Non-Evidence Limit) was likely communicated to you by your organization or found in your Protection Plus Benefits enrolment package. It’s also indicated in the quote tool. Simply insert the unique access code provided by your organization into the rate calculator and you can identify at what coverage level medical questions will become applicable.

If you’re applying for Life insurance, you’ll be given the opportunity to designate one or more beneficiaries. You’re not obliged to specify one—benefits will be paid to your estate if you don’t choose one. However, we recommend you do designate at least one beneficiary. This simplifies claims payment (since resolutions for estate settlements can be a lengthy and time-consuming process) as well as ensuring the benefit goes directly to your beneficiary rather than being added to your estate holdings, which may then be used to pay off debts and other fees.

If you name a minor as your beneficiary, the proceeds of your Life insurance cannot be paid directly to that child. In these cases, a trustee retains legal control of these proceeds until your beneficiary reaches the age of majority. See the ‘What is a trustee?’ question to learn more about trustees.

After you submit your application, you’ll receive an email requesting your “electronic signature”. Follow the link in the email and you’ll be asked to simply click in the indicated boxes to “sign” the document. You don’t have to add your handwritten signature to anything.

If you’re applying during the open enrolment period, you’re automatically approved for amounts under the Non-Evidence Limit.

For coverage amounts above that limit, or for applications submitted outside the open enrolment period, we’ll be in touch to let you know whether your application has been approved or declined.

I have a question that wasn’t covered above.

Please give us a call!

For any questions regarding Protection Plus Benefits, including applications and quotes, or existing coverage, claims, and premiums:
1-844-949-3809

I have a question that wasn’t covered above.

Please give us a call!

For any questions regarding Protection Plus Benefits, including applications and quotes, or existing coverage, claims, and premiums:
1-844-949-3809

TM Trademark of the Canadian Association of Blue Cross Plans, an association of independent Blue Cross Plans. Used under license by Blue Cross Life Insurance Company of Canada.

Blue Cross Life Insurance Company of Canada underwrites all life and disability benefits.

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